Let’s sort it out.

Speak with the studio

For product questions, billing issues, order help, and privacy requests.

For faster help

Have the product name, purchase date, and order reference ready. For account help, identify the account involved. Never share passwords, full card numbers, or tax identification numbers.

A charge you don’t recognize?

Our Stripe statement descriptor is GLASS LABS. Check your email receipts and app-store purchase history, then contact us if you still need help.

Useful information